Monday, May 16, 2011

Sale, Sale, Sale!

The other day I saw on Facebook where NYX Cosmetics was going to start an "Anniversary Sale" and almost everything on their site would be $1.20!! The sale started at 12 pm yesterday and was set to last until 12 am. I was at my computer waiting for the clock to hit 2 o'clock (when it's 2 here, it's 12 in Cali) only to find out the website had crashed! Needless to say there were many unhappy customers, including me. Sometimes the webpage would show up and other times it wouldn't. People's shopping carts had items they didn't even choose in it. Several customers finally made it to the checkout page and got charged four times or more. The only thing NYX said was "Sorry for the problems, We're extending the sale until 12 pm Monday" Umm HELLO?! If no one can shop, and the people that actually can are being charged numerous times what's the point of extending the sale?! I think they should fix the site before they try to continue the sale. This morning the site still did not work.  NYX said they would give everyone a 50% off coupon code for orders throughout this week. Yeah, it's better than nothing but getting products for $1.20 was alot more than 50% off. I'm thinking they pulled the whole "Bait-and-Switch" scam. Bait and Switch is where a company will reel customers in by offering a wonderful deal only to switch you to something less appealing, in this case... 50% off. NYX has lost alot of customers over this and I'm still deciding whether I'm going to continue purchasing their wonderful eyeshadows. :(

Did anyone try to take part in this sale?

Happy Monday!
Erica <3

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